Management Team

We’re here to help you and look forward to hearing from you. Team email addresses are listed below.

Cooperative Credit Union Association, Inc.
845 Donald Lynch Boulevard
Marlborough, MA 01752-4704

Phone: (508) 481-6755

(800) 842-1242
Fax: (508) 481-3586


If you would like to send us a secure email message, please click on this link.

President/CEO |  Paul Gentile

Executive Assistant Carla Lussier  

Senior Vice President - General CounselMary Ann B. Clancy  

Vice President, Advocacy |  Katherine Butler

Senior Vice President, Financial Affairs 
|  Paul E. Mayer

ControllerDawn M. Roberts  

Senior Vice President, Planning & Development |  
Bonnie L. Doolin

Director, Business Development, Sales & Services l  Dean V. Martino

Senior Vice President, Professional Development 
|  William F. Nagle 

Seminars and Conferences Manager Kimberly Zelch

Member Resource Associate l  Suzanne Knapik

Vice President, Compliance Services |  
Charlotte C. Whatley

Sr. Credit Union Compliance & Operations Specialist I  Kathy J. Leveille

Compliance Specialist l  Cindy Jackman Clark

Compliance Specialist |  Nicole Legere

Compliance Specialist
Caroline Mitiaev

Compliance Specialist |  Paul Silva

Chief Operating Officer, Insurance Agency Robert F. Delaney, Jr.

Director, Employee Benefits G. Andrew Hollatz

Director, Loan Protection Products William Smith

Sales and Technical Support Specialist Lisa Costello

Administrative Assistant, Insurance Agency Daunielle A. McNeil

Senior Vice President, Strategic Communications Walter Laskos

Director, Communications & Community RelationsDonna M. Bevilacqua


Administrative Assistant |  Kathleen M. Garland 

Administrative Assistant Sue Gurley