Management Team

We’re here to help you and we look forward to hearing from you. Team email addresses are listed below.

Cooperative Credit Union Association, Inc.
845 Donald Lynch Boulevard
Marlborough, MA 01752-4704

Phone: 508.481.6755

Toll Free: 800.842.1242
Fax: 508.481.3586


President/CEO |  Paul Gentile

Executive Assistant Carla Lussier 

Senior Vice President - General CounselMary Ann B. Clancy  

Vice President, Advocacy |  Katherine Butler

ControllerDawn M. Roberts  

Senior Vice President, Planning & Development |  
Bonnie L. Doolin

Director, Business Development, Sales & Services l  Dean V. Martino

Senior Vice President, Professional Development 
|  William F. Nagle

Seminars and Conferences Manager Kimberly Zelch

Vice President, Compliance Services |  
Charlotte C. Whatley

Sr. Credit Union Compliance & Operations Specialist I  Kathy J. Leveille

Compliance Specialist l  Cindy Jackman Clark

Compliance Specialist
Caroline Mitiaev

Compliance Specialist |  Paul Silva

Chief Operating Officer, Insurance Agency Robert F. Delaney, Jr.

Director, Employee Benefits G. Andrew Hollatz

Director, Loan Protection Products William Smith

Sales and Technical Support Specialist Lisa Costello

Administrative Assistant, Insurance Agency Daunielle A. McNeil

Senior Vice President, Strategic Communications Walter Laskos

Director, Communications & Community RelationsDonna M. Bevilacqua


Administrative Assistant |  Kathleen M. Garland

Administrative Assistant Sue Gurley